Using ContactYard
You must provide accurate account information, keep credentials secure, and be legally able to enter this agreement. You are responsible for activity performed through your account and for the criteria and purpose of every request you submit.
Plans and credits
The Starter plan provides 4,000 monthly credits for $29, the Growth plan provides 10,000 monthly credits for $49, and the Scale plan provides 25,000 monthly credits for $99. One delivered contact costs one credit. Credits are service units, have no cash value, and cannot be transferred.
Requests and delivery
Credits are reserved when a request is submitted. If fewer valid contacts are delivered than requested, unused reserved credits are returned to your balance. ContactYard will not charge more contacts than requested. Delivery estimates are targets rather than guarantees, and availability depends on the submitted criteria.
Billing and subscription changes
Dodo Payments processes checkout. Upgrades may take effect after an immediate prorated payment is confirmed. Downgrades and cancellations are scheduled for the next billing date unless checkout states otherwise. Credits are added only after a verified successful payment or renewal event. Taxes, refunds, and any exceptions are handled as shown at purchase and as required by applicable law.
Your responsibilities
You must comply with the Acceptable Use Policy and all laws that apply to acquiring, storing, and contacting people. ContactYard does not grant permission to send unlawful or unsolicited communications.
Service availability and liability
The service is provided on an “as available” basis. To the extent permitted by law, ContactYard is not liable for indirect, incidental, special, or consequential losses. Nothing here excludes rights or liability that cannot legally be excluded.
Suspension and changes
We may restrict accounts that create security, legal, payment, or abuse risk. We may update these terms when the product or law changes; material updates will be communicated through an appropriate channel.