1. Agreement and eligibility
These Terms form an agreement between you or the organization you represent and ContactYard. By creating an account, buying a plan, or using the service, you agree to these Terms and the Acceptable Use Policy. You must be at least 18, able to form a binding contract, and authorized to bind any organization you represent. If you do not agree, do not use the service.
2. Accounts
You must provide accurate information, keep credentials confidential, and promptly report unauthorized access. You are responsible for account activity and for users you authorize. You may not share an individual login, impersonate another person, or create accounts to avoid restrictions. We may require reasonable verification before restoring access or processing a sensitive account request.
3. Service and business-data license
ContactYard lets customers apply search criteria and use credits to unlock selected professional contact details. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use returned business contact information for your own lawful internal business purpose. No ownership in a person's identity or in underlying facts transfers to you.
You may import permitted records into your organization's CRM and share them internally with personnel who need them for the approved purpose. You may not resell, sublicense, publish, contribute, pool, or expose the records as a standalone dataset or use ContactYard to build a competing contact database.
4. Customer compliance responsibilities
You independently decide why and how to use records you select and are responsible for your legal basis, notices, consent where required, communications, suppression lists, retention, security, and responses to individuals. A search result or work email does not itself create permission to contact someone. You must comply with privacy, electronic marketing, telemarketing, employment, anti-spam, and other laws that apply to you, the recipient, and the communication channel.
5. Prohibited regulated uses
ContactYard is not a consumer reporting agency and its data is not a consumer report. You may not use the service for credit, insurance, housing, tenant, lending, benefits, or other eligibility decisions; background checks; adverse employment decisions; identity verification; stalking or surveillance; or any purpose governed by consumer-reporting laws. Recruiting prospecting may be permitted, but records may not be used as evidence about a candidate or to make an employment eligibility or adverse decision.
6. Plans, credits, and payment
Current plan features, prices, currencies, credit amounts, renewal periods, and taxes are shown before purchase and form part of your order. Credits are service units, have no cash value, and cannot be transferred. We may correct credit balances affected by fraud, error, reversal, duplicate events, or a failed payment.
A third-party payment processor handles checkout. Subscriptions renew until canceled. Unless checkout says otherwise, upgrades may take effect when an applicable prorated payment succeeds, while downgrades and cancellation take effect at the next billing date. Fees are non-refundable except where checkout states otherwise or law requires a refund. You are responsible for applicable taxes other than taxes on our net income.
7. Data quality and availability
Business information changes often. Search results may be incomplete, inaccurate, duplicated, or outdated, and a requested field may be unavailable. You must review and verify information before relying on or using it. The service, supplier coverage, fields, limits, and features may change. We do not promise uninterrupted or error-free availability and may perform maintenance or stop a feature.
8. Privacy, confidentiality, and security
Our Privacy Policy describes our handling of personal information. Each party will use reasonable measures to protect non-public information received from the other. You must limit access to exports, secure downloaded files, and delete records when no longer needed. Do not submit sensitive personal data, protected health information, payment-card data, government identifiers, passwords, or data about children to the service.
9. Ownership and feedback
ContactYard and its licensors retain all rights in the service, software, design, documentation, selection and arrangement of data, and related intellectual property. These Terms grant only the rights expressly stated. You retain rights in material you submit and grant us the limited rights needed to host, process, secure, and provide the service. If you provide feedback, we may use it without restriction or payment, without identifying you publicly.
10. Suspension and termination
We may limit, suspend, or terminate access when reasonably necessary to address unlawful use, security or abuse risk, nonpayment, breach of these Terms, supplier restrictions, or harm to a person, customer, or the service. Where practical, we will give notice and an opportunity to cure. You may stop using the service and cancel future renewals at any time. On termination, the license to obtain new records ends. Sections that by nature should survive will survive, including payment, confidentiality, restrictions, disclaimers, liability, and dispute terms.
11. Disclaimers
To the maximum extent permitted by law, the service and data are provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranty arising from course of dealing. We do not warrant that a record is accurate, that a person will respond, or that your use or outreach is lawful in a particular jurisdiction. Nothing here limits a warranty or consumer right that cannot lawfully be excluded.
Competitor pricing comparisons
Prices and allowances below are estimates based on selected public plans and the listed sources; they may change, so verify details with each provider.
| Company | Pricing available online | How we calculated cost per 1,000 | Sources |
|---|---|---|---|
| Apollo.io | Organization: $119/user/month billed annually, 72,000 credits/user/year | $119 × 12 = $1,428/year. $1,428 ÷ 72,000 × 1,000 = $19.83 per 1,000 emails | Apollo Pricing · Apollo Credit Rules |
| Lusha | Premium high-volume configuration: $754.95/month billed annually, 120,000 credits/year | $754.95 × 12 = $9,059.40/year. $9,059.40 ÷ 120,000 × 1,000 = $75.50 per 1,000 emails | Lusha Pricing · Lusha Credit Rules · Pricing Capture |
| RocketReach | Ultimate annual plan: $1,699/year, 20,000 annual exports | $1,699 ÷ 20,000 × 1,000 = $84.95 per 1,000 exported contacts | RocketReach Pricing · Cleanlist Pricing Capture · Salesmotion Cross-check |
| ContactOut | Email + Phone: $79/month billed annually, 600 exports/month | $79 × 12 = $948/year. 600 × 12 = 7,200 exports/year. $948 ÷ 7,200 × 1,000 = $131.67 per 1,000 contacts | ContactOut Pricing · RevenueFlow Pricing Capture · Enrich Pricing Breakdown |
| UpLead | Plus: $149/month billed annually, 4,800 credits/year | $149 × 12 = $1,788/year. $1,788 ÷ 4,800 × 1,000 = $372.50 per 1,000 contacts | UpLead Pricing · UpLead Buy Leads · UpLead Credit / Valid Email Policy |
12. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, goodwill, opportunities, or data, even if advised of the possibility. Except for payment obligations, misuse of the service or data, breach of confidentiality, indemnity obligations, fraud, willful misconduct, or liability that cannot be limited, each party's total aggregate liability relating to the service will not exceed the amount you paid ContactYard during the 12 months before the event giving rise to the claim.
13. Indemnity
To the extent permitted by law, you will defend and indemnify ContactYard and its personnel against third-party claims, penalties, and reasonable costs arising from your unlawful outreach, your use or disclosure of contact information, your submitted material, or your material breach of these Terms. We will provide prompt notice and reasonable cooperation, and you may not settle a claim in a way that admits our fault or imposes obligations on us without consent.
14. General terms
Neither party is liable for delay caused by events beyond reasonable control. You may not assign these Terms without our consent; we may assign them in connection with a merger, financing, reorganization, or sale of the business. If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. Failure to enforce a term is not a waiver. These Terms and documents they incorporate are the entire agreement for the service.
15. Changes and contact
We may update these Terms for legal, security, or product changes. We will post the new effective date and provide additional notice when required. Continued use after an update takes effect constitutes acceptance where permitted by law. Questions or legal notices may be sent to admin@contactyard.com.