Permitted use
You may search and use records for a specific legitimate business, sales, recruiting-prospecting, research, partnership, or professional networking purpose when you have a lawful basis and comply with all privacy, marketing, employment, telemarketing, and communications laws that apply to the recipient and channel.
Prohibited communications and harmful conduct
- Spam, mass indiscriminate outreach, robocalling, unlawful automated messages, deceptive subject lines, or communications without required identification or unsubscribe controls.
- Harassment, threats, stalking, doxxing, intimidation, discrimination, exploitation, or contacting a person after a valid opt-out.
- Phishing, fraud, impersonation, malware, credential theft, social engineering, or evasion of law-enforcement or platform safeguards.
- Combining records with sensitive or inferred traits to target, exclude, manipulate, or harm people.
Prohibited data and decisions
- Data about children or personal, household, health, biometric, genetic, financial-account, government-ID, precise-location, political, religious, sexual-orientation, or similarly sensitive information.
- Credit, insurance, housing, tenant, lending, benefits, or other eligibility decisions, consumer reports, background checks, or identity verification.
- Employment screening, candidate scoring, or an adverse employment decision. The service may be used only to identify a possible professional recruiting contact.
- Healthcare treatment, legal, financial, or other high-impact decisions about a person.
Prohibited access and redistribution
- Reselling, sublicensing, publishing, pooling, or contributing records to another data product, marketplace, enrichment service, or shared database.
- Sharing records outside your organization except with a contracted service provider acting only for your permitted purpose.
- Scraping, bulk extraction beyond product limits, automated account creation, credential sharing, or using multiple accounts to avoid restrictions.
- Probing, disrupting, reverse engineering, or bypassing security, rate limits, access controls, suppression measures, or billing controls.
- Using ContactYard to obtain or reconstruct confidential supplier information or to build a competing contact database.
Required responsible handling
- Define and document the lawful purpose before exporting data.
- Apply internal and legally required suppression lists before outreach.
- Use an appropriate notice, consent, and unsubscribe mechanism for the recipient and channel.
- Limit access, secure files and systems, investigate errors, and delete data when it is no longer needed.
- Promptly honor objections, corrections, deletion requests, and communication opt-outs.
- Cooperate with ContactYard on a valid privacy request, abuse investigation, or legal obligation affecting data you received.
Enforcement and reporting
We may investigate suspected abuse; reduce limits; block exports; remove data; or suspend or terminate accounts. We may preserve and disclose information when required by law or reasonably necessary to address fraud, safety, or security. Report suspected misuse to admin@contactyard.com. A report does not require us to disclose confidential investigation details.